Sena 20S EVO Motorcycle Bluetooth Headset Communication System with HD Speakers

Great headset.

This product was easy to fit inside a flip-front helmet (X-Lite X-1003). The Sena was used to listen to Sat-Nav voice prompts and bike to bike intercom. Sat-Nav voice prompts were satisfactory but the bike-to-bike intercom continually dropped out whilst in use. No particular obvious reason for this glitch but the intercom would suddenly switch itself off, then back on randomly. All usual checks were made, ie wiring , battery, microphone, headphone connections etc etc. Nothing to see.So, what to do? As usual when things go awry - Google it! Sure enough - there were absolutely endless complaints on the internet about exactly the same Sena models and symptoms, worldwide. All complaining about the same fault, and (in general) the absence of any help or interest from Sena.Amazon were absolutely brilliant in accepting the intercom back for a full refund, without any quibble at all, even though it was right at the end of the Sena 2 year warranty!Shame, because the Sena brand is well known and reputable worldwide. As a result of my personal experience with a Sena product, I would be highly unlikely to purchase another Sena ever again.

I went with the Sena 20s based on some reviews, however I find the following problems.Volume is low, even with something called Audio Boost and the volume in the phone turned up and with volume limit on the phone removed.I ride with ear plugs, even with plugs that let comms noise through I find the volume too low, full face helmet.Bluetooth connectivity no issues, apart from the volume the music sound quality is good, however phone call quality is not.Not been in a long enough ride out to test battery life so. I comment there.Did try to connect to a Cardo headset for a grouped ride, way too complicated!So not too impressed to be honest. I moved from an integrated Autocomm setup so not sure what I was expecting.Would I buy again.? NoAm I happy enough to stay using it? YesIf money was no object would I go to Autocomm again? Yes..

Fault

Never got to try it. Arrived badly damaged. Supposed to be used as new

I don’t have anything to compare this to as it is my first comms system as I’ve just started riding.It was super easy to install, on my AGV K1 I just pulled out the cheek pads, stuck down the speakers, used the wire mic and used the Velcro to stick in place, refit the padding and then fit the mount.Sound quality is really good, on the phone I’ve been told the mic is clear however not actually used the comms system yet just the Bluetooth side of things.Connecting to my iPhone was easy, updating the firmware was a pain but a quick look online found that it needs to be direct to my PC and not through a USB hub.Looking forward to getting my use out of this on my rides out whether it be music and GPS or out with my mates. Really made up with my purchase and would recommend!

Brilliant for using on my motorbike and blanking my tinnitus.