🏕️ Elevate Your Outdoor Experience!
The ABCCANOPY Commercial 10x15 Pop Up Canopy Tent is designed for professionals seeking durability and ease of use. With a robust steel frame, waterproof and UV-resistant fabric, and a complete accessory package, this canopy is perfect for market stalls, trade shows, and outdoor events. Its innovative design allows for quick setup and adjustable height, ensuring you stand out while staying protected from the elements.
D**B
NOT A TRUE 10x15 - Commercial-grade frame & bag, hobbyist-grade cover...terrible service
The good:Super sturdy frame and the peak tensioner is a great feature that I am familiar with having helped other vendors put these up. So I know how well made these ABC frames are made. And my stakes still fit in the holes of the feet.The bad (aka why I deducted three stars):The canopy cover reeks of fish. WTH?! Hopefully the first use will air that out...a little UV will hopefully kill the odorThis is NOT a true 10' x 15' canopy!!!!!!!!! it measures 9'10" x 14'8". So it is 2" shy on one side and 4" shy on the long side. This is super misleading and the dimensions should have been fully disclosed in this listing.Since I needed a commercial-grade pop-up canopy, I opted for this upgraded model as it was the strongest with the hex legs and specifically states it is a "COMMERCIAL" canopy. This is important as I am not an occasional vendor....this is my livelihood...I needed all the commercial features in my canopy and being that this is not my first rodeo, I already have all the walls I need and didn't mind so much that there was no upgraded models with side walls here on amazon. My current walls are just fine and saving 150 bucks is a welcome thing.Cut to delivery....I unbox only to find that the cover does NOT have the hook tape around the edge to attach the walls. SERIOUSLY? How can this be a professional/commercial model and not have this vital feature?So I called support only to find phone support is just for boat covers and that I must email. So that's what I do. And the reply was pretty much like getting flipped off by the company. Their suggestion was to purchase a cover for 150 bucks. Seriously? had I known ahead of time I might have gone with Eurmax or MasterCanopy.But at this point, I have run out of time and I just have to sew on my own hook tape which I am fully capable and skilled at doing - I just wanted to avoid any extra work since I am pressed for time which is why I spent the extra hundred of the "commercial top-end model"So be aware, if it does NOT come with side walls, it will NOT have hook-tape on the cover. Oh yeah....and the cover that it comes with is a lot thinner than their replacement covers.---------EDIT/UPDATE: more bad news folks (and why I took another star off my rating....after spending the extra 60 bucks on hook tape to sew on so I could attach side walls, I was able to get up-close and personal with every inch of this canopy top and I found no less than FIVE places where the seams we improperly stitched and a few extra places where the fabric was folded underneath the heat seal tape and had to carefully lift the heat seal tape to remove the tuck of fabric that should not have been there. I had to spend MORE money on awning repair tape to fix the now-unsealed seam.THEN, upon setting it up for the first time, I could see that the cover does not fit properly - the front panel face gets pulled upwards towards the top face....even when I release to roof peak tensioner. so using the velcro tabs distorts the shape even more. That would not be so bad BUT the frame joints are all skewed/tilted where they should be squared. I don't know if ABC has dropped the ball when it comes to quality or I got the one disastrous tent off the assembly line. I'd email support but they already gave me the finger once, I am not about to waste any more time on problems they will refuse to fix.And all above issues aside, the cherry on top is the lack of sewn-in CPAI cert tag. ALL canopies I have ever owned has had these tags sewn in. This one does not. But they will email you a PDF of the testing document for a red canopy that only has the parent company name on it and not "ABC Canopy". So that being said, if you have/get this tent, print up your receipt and attach it to the printed PDF they should send you upon request.----------So this listing is for a "professional/commercial-grade" frame and a "consumer-grade" cover and comes with awful customer service. Do better, ABC
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2 months ago
2 months ago